People.People love to complain. They don't always think about the health, blood pressure or general psychological well-being of the person they are complaining to, but those things should never get in the way of a good moan anyway!
When you work in customer services you often find yourself wondering: "how can people be so.... GRRRR!" - or I do, at any rate. You can try to understand, empathise, sympathise and so on, but at the end of the day there are some people who just enjoy moaning and cannot really be helped.
But that doesn't mean that the long suffering customer services assistant who has to listen to their random tirades cannot be helped.
This blog is designed to provide a little light relief from whinging-happy-people, the opportunity to rant about the complaints/complainants - and possible thrash out some of the interesting issues behind the human instinct to moan.
It could be a laugh.... :s
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